Paolo Porrati is a Senior Operations Manager with extensive experience in the Banking, Financial and Insurance sectors in large multinational companies. I have Marketing, Commercial and Systems skills, and I am For more than 25 years, he has been working in multinational contexts where he specialized in identifying and solving management problems related to Operations as well as in projects of change, improvement of efficiency and enhancement of Assets and available resources. Among other companies, Paolo Porrati was working at Banca Intesa, CartaSi, Lycos Europe, BNP Paribas, Barclays, and AIG. Since 2015, he has been with Generali Global Corporate & Commercial. After the success achieved in Operations, Paolo Porrati was entrusted with the task of redesigning and transforming the Customer Experience offered to the top clients of Generali Italia's Global Corporate & Commercial, a task that he is carrying out using a specific combination of technological aspects (blockchain, distribution platforms ), process and organizational innovation, and enhancement of internal talents.